Privacy Policy

Introduction

StudioShopOS (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our makerspace management software and services.

Information We Collect

We collect information that you provide directly to us, including:

• Account information (name, email, company)
• Member data (for makerspace operators using our service)
• Payment information (processed securely through Stripe)
• Usage data and analytics
• Support communications

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process payments and manage subscriptions
• Send you technical notices and support messages
• Respond to your comments and questions
• Monitor and analyze usage patterns

Data Security

We implement appropriate technical and organizational measures to protect your information. Data is encrypted in transit (TLS 1.3) and at rest (AES-256). We maintain regular backups and have disaster recovery procedures in place.

Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. You can request deletion of your data at any time by contacting us.

Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Data portability

To exercise these rights, please contact us at privacy@studioshopos.com.

Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@studioshopos.com.